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Computer Generated Solutions Overview

www.cgsinc.com
New York, NY
5001 to 10000 employees
1984
Company - Private
Information Technology
Unknown / Non-Applicable
For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet ... Read more

Mission: CGS’s mission is to enable global enterprises, regional companies and government agencies to drive breakthrough performance through leading technology solutions and services.

Company Updates

  • SVP Learning Division, Doug Stephen, discusses how companies can be more effective and cost efficient by combining modern technology with traditional learning practices in this recent HR Dive piece.

    How learning tech and the traditional classroom approach make learning affordable

    The allure of new technology is undeniable. But so are your CFO's demands for hard ROI and proven results. That contradiction has historically left many companies relying on old habits and technologies. Increasingly, however, a flexible approach to learning tech in the workplace is broadening adoption and giving HR departments access to valuable, new tools.

  • CGS Releases Third Annual Enterprise Learning Trends Report

    CGS Releases Third Annual Enterprise Learning Trends Report

    CGS Releases Third Annual Enterprise Learning Trends Report. CGS conducted a survey and analyzed responses from nearly 200 business leaders and learning and development professionals to gain insights on the top trends, issues, challenges and market developments being faced by organizations in 2017.

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Computer Generated Solutions – Why Work For Us?


CGS’s culture can be described as customer-centered, growth-oriented, positive and dynamic. We attract employees who are willing, able, and committed to personal and professional growth. Our belief is that all people have innate value and significance and are worthy of dignity and respect. We seek to create and sustain an open environment that is inclusive, values diversity, promotes innovation, and provides growth opportunities for all CGS team members. We are committed to the highest standards of ethical and moral conduct as we manage and grow our business.


 

 

CGS’s BlueCherry® Enterprise Suite provides our clients with a powerful, comprehensive set of tools to drive their fundamental business processes. Focusing on the needs of high-growth organizations operating in the consumer lifestyle products and retail industries, our solutions have the built-in capacity to address the needs of all core management, planning, product development, manufacturing, logistics, finance and sales functions.

CGS’s Microsoft Dynamics® practice offers a full range of business management applications solutions tailored to your specific industry and designed to expand and grow with your organization. Specializing in delivering Microsoft Dynamics AX® for Specialty Retail and Professional Services organizations, CGS leverages the power of Dynamics AX®, to deliver integrated solutions that support critical business processes and information management.


The CGS Enterprise Learning group designs highly effective and engaging custom eLearning content, globally-delivered instructor-led training, blended learning courses and learning staff augmentation solutions. We craft innovative solutions that are essential to scaling your people, processes and performance.

Our expert team is comprised of award-winning designers, authored program managers and forward-looking corporate learning strategists. Together, we've developed over 3,500 custom learning courses on topics ranging from corporate compliance training and employee onboarding to leadership development.

It’s this level of expert knowledge and creative vision, along with a relentless “Can-Do” attitude, that instills confidence in our clients. Whatever the learning need may be, CGS designs a solution that engages learners and delivers results.

CGS’s Business Process Outsourcing group helps clients build fundamental relationships with multi-channel call center services ranging from tech support and help desk, to customer care, to sales and channel partner management, and financial process outsourcing.

CGS’s Technology Outsourcing group powers clients' fundamental infrastructure needs with Enterprise Infrastructure Solutions, Remote Monitoring & Maintenance, Managed Cloud Technologies, Application Development & Maintenance, and Email Archiving Solutions.

Computer Generated Solutions Reviews

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Computer Generated Solutions President and CEO Phil Friedman
Phil Friedman
191 Ratings
  • Featured Review

    Helpful (1)

    "Becoming a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Tampa, FL
    Current Employee - Team Leader in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computer Generated Solutions full-time (More than a year)

    Pros

    I have an amazing supervisor, as a team lead is always great to have an amazing relationship with your supervisor, Kattress Allen Cooper has taught me some amazing things that I've never imagined I would be interested in learning

    Cons

    Training needs to be better, at times they are not on one accord with each other. Community involvement needs to improve

    Advice to Management

    We are only as strong as our weakest link. We need to make CGS a family and not just a call center

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Computer Generated Solutions Photos

Computer Generated Solutions photo of: CGS Headquarters
Computer Generated Solutions photo of: CGS Romania
Computer Generated Solutions photo of: CGS Romania
Computer Generated Solutions photo of: CGS Romania
Computer Generated Solutions photo of: Halloween 2016
Computer Generated Solutions photo of: Presidents Club 2016
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Computer Generated Solutions Interviews

Interview Experience

Interview Experience
49%
24%
26%

Getting an Interview

Getting an Interview
71%
7%
7%
5
5
1

Interview Difficulty

2.2
Average

Interview Difficulty

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Average

Easy
  1.  

    Tech Support Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Computer Generated Solutions (Tampa, FL).

    Interview

    Basic interview questions. Tech support test, questions about VPN. VOIP, NETWORKS, ACTIVE DIRECTORY and computers. This is if your interviewed with leverage. I had my interview with Sherry.

    Interview Questions

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Computer Generated Solutions Awards & Accolades

  • Gold Stevie® Award in the Contact Center Leader of the Year Category, Stevie Awards, 2014
  • Atlanta’s Best and Brightest Companies to Work For, Atlanta's Best and Brightest, 2014

Computer Generated Solutions Locations

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