Working at Computer Generated Solutions | Glassdoor

Computer Generated Solutions Overview

New York, NY
5001 to 10000 employees
1984
Company - Private
Enterprise Software & Network Solutions
Unknown / Non-Applicable

Working at Computer Generated Solutions

For over 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet ... Read more

Mission: CGS’s mission is to enable global enterprises, regional companies and government agencies to drive breakthrough performance through leading technology solutions and services.

Company Updates

  • Last month we celebrated the opening of our new facility in Atlanta. Watch the video below to take a look at the new space and hear what our colleagues have to say! http://glassdoor.com/slink.htm?key=vQR9o

    —30+ days ago
    CGS Atlanta Office Opening

    In September 2017 we opened our new office in the City of Peachtree Corners, Gwinnett County, metro Atlanta, Georgia. Nick Masino, Chief Economic Development Officer, Partnership Gwinnett, Lynette Howard, District Commissioner, Gwinnett County, and Mike Mason, Mayor, City of Peachtree Corners joined CGS Founder & CEO Phil Friedman for the celebration.

  • Last month we celebrated the opening of our new facility in Atlanta. Watch the video below to take a look at the new space and hear what our colleagues have to say! http://glassdoor.com/slink.htm?key=vQR93

    —30+ days ago
    CGS Atlanta Office Opening

    In September 2017 we opened our new office in the City of Peachtree Corners, Gwinnett County, metro Atlanta, Georgia. Nick Masino, Chief Economic Development Officer, Partnership Gwinnett, Lynette Howard, District Commissioner, Gwinnett County, and Mike Mason, Mayor, City of Peachtree Corners joined CGS Founder & CEO Phil Friedman for the celebration.

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Computer Generated Solutions – Why Work For Us?


CGS’s culture can be described as customer-centered, growth-oriented, positive and dynamic. We attract employees who are willing, able, and committed to personal and professional growth. Our belief is that all people have innate value and significance and are worthy of dignity and respect. We seek to create and sustain an open environment that is inclusive, values diversity, promotes innovation, and provides growth opportunities for all CGS team members. We are committed to the highest standards of ethical and moral conduct as we manage and grow our business.


 

 

CGS’s BlueCherry® Enterprise Suite provides our clients with a powerful, comprehensive set of tools to drive their fundamental business processes. Focusing on the needs of high-growth organizations operating in the consumer lifestyle products and retail industries, our solutions have the built-in capacity to address the needs of all core management, planning, product development, manufacturing, logistics, finance and sales functions.

CGS’s Microsoft Dynamics® practice offers a full range of business management applications solutions tailored to your specific industry and designed to expand and grow with your organization. Specializing in delivering Microsoft Dynamics AX® for Specialty Retail and Professional Services organizations, CGS leverages the power of Dynamics AX®, to deliver integrated solutions that support critical business processes and information management.


The CGS Enterprise Learning group designs highly effective and engaging custom eLearning content, globally-delivered instructor-led training, blended learning courses and learning staff augmentation solutions. We craft innovative solutions that are essential to scaling your people, processes and performance.

Our expert team is comprised of award-winning designers, authored program managers and forward-looking corporate learning strategists. Together, we've developed over 3,500 custom learning courses on topics ranging from corporate compliance training and employee onboarding to leadership development.

It’s this level of expert knowledge and creative vision, along with a relentless “Can-Do” attitude, that instills confidence in our clients. Whatever the learning need may be, CGS designs a solution that engages learners and delivers results.

CGS’s Business Process Outsourcing group helps clients build fundamental relationships with multi-channel call center services ranging from tech support and help desk, to customer care, to sales and channel partner management, and financial process outsourcing.

CGS’s Technology Outsourcing group powers clients' fundamental infrastructure needs with Enterprise Infrastructure Solutions, Remote Monitoring & Maintenance, Managed Cloud Technologies, Application Development & Maintenance, and Email Archiving Solutions.

Computer Generated Solutions Reviews

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Computer Generated Solutions President and CEO Phil Friedman
Phil Friedman
234 Ratings
  • Featured Review

    Helpful (5)

    "An excellent place to work for those with the right attitude"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computer Generated Solutions full-time

    Pros

    Like everyone, I have been reading the CGS's reviews and was overwhelmed by what I was saw: the negative feedback, long hours, low pay, etc... . Still I gave it a try.

    The hiring process was pretty smooth. The hiring manager was friendly, upfront and correctly portrait the culture of the company.

    Training is 2 weeks in the classroom and 2 weeks on the floor. ( the trainer is excellent I may add) The most difficult day is the first day on the floor answering the calls . Don't be afraid. You will have a lot of help.

    I have now been working at CGS for a couple months. Apart from the financial aspect, which is what it is, this is a fun place to work for those with the right attitude. You are friendly, people will appreciate you. You are willing to learn, you will grow and learn a lot. Yes policies changes and sometime procedures change on who you ask for, but that is the same in pretty much every company that is evolving.

    CGS is going through a lot of changes and they are a lot of opportunities for those with the right attitude.

    My opinion changed 180 degree in just 3 weeks.

    Cons

    Schedule get some time to get use to.

    Advice to Management

    Improve integration of different departments.

See All 431 Reviews

Computer Generated Solutions Photos

Computer Generated Solutions photo of: CGS Headquarters
Computer Generated Solutions photo of: CGS Romania
Computer Generated Solutions photo of: CGS Romania
Computer Generated Solutions photo of: CGS Romania
Computer Generated Solutions photo of: Halloween 2016
Computer Generated Solutions photo of: Presidents Club 2016
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Computer Generated Solutions Interviews

Experience

Experience
54%
20%
25%

Getting an Interview

Getting an Interview
63%
13%
11%
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2.2
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  1.  

    HR Coordinator Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Computer Generated Solutions (New York, NY) in August 2017.

    Interview

    There were 3 levels of interview. Phone Screen, Phone Interview with Hiring manager, In-person interview with the team. The manager was interested in understanding my interests in the industry. Career growth is something which is completely on the employee. They do not have a performance management system.

    Interview Questions

    • Phone Screen: salary expectations. How soon can I join? Explained the job description. Tell us about your prior work experience?   1 Answer
See All 73 Interviews

Computer Generated Solutions Awards & Accolades

  • Gold Stevie® Award in the Contact Center Leader of the Year Category, Stevie Awards, 2014
  • Atlanta’s Best and Brightest Companies to Work For, Atlanta's Best and Brightest, 2014

Computer Generated Solutions Locations

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