Mission: CGS’s mission is to enable global enterprises, regional companies and government agencies to drive breakthrough performance through leading technology solutions and services.
I worked at Computer Generated Solutions full-time (Less than a year)
Training was on point and direct for our respective call queue.
No Room for advancement. High turn over.
Advice to Management
Agent retention might improve if pay scaled to the level of support provided.
I applied through an employee referral. The process took 1 day. I interviewed at Computer Generated Solutions (Tampa, FL).
Interview process was amazingly quick and concise. There was a skills review after speaking with the team manager and then a review of skills with the Senior Team Lead. I was quickly offered the position and then whisked off to HR to complete the onboarding packet.