Computer Generated Solutions Reviews | Glassdoor

Computer Generated Solutions Reviews

Updated Aug 21, 2019

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Found 593 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
78%
Recommend to a Friend
82%
Approve of CEO
Computer Generated Solutions CEO Phil Friedman
Phil Friedman
326 Ratings
Pros
  • "We try to not only be about work, we have a social committee that brings some fun to the work environment(in 21 reviews)

  • "great enviroment, good people very easy to balance between work and life(in 18 reviews)

Cons
  • "Low pay for what they want you to do(in 33 reviews)

  • "empty promises no raises in years(in 23 reviews)

More Pros and Cons
  1. "Great Starter Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Polling Technician 

    I worked at Computer Generated Solutions full-time

    Pros

    Extremely caring environment, fun employees, free food events a lot, fun employee interaction, fun but respectable managers, employee recognition, good opportunities for training to add experience to resume

    Cons

    Salary is good for someone who is looking for their first job right after high school. Promotions often don't include pay raise.

    Computer Generated Solutions2019-08-21
  2. Helpful (1)

    "n/a"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Representative 
    Neutral Outlook
    No opinion of CEO

    I have been working at Computer Generated Solutions full-time for less than a year

    Pros

    It has a laid back environment

    Cons

    The pay is too low

    Computer Generated Solutions2019-08-06
  3. Helpful (1)

    "It is what it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Designated Resolution Owner in Norcross, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Computer Generated Solutions full-time for more than 3 years

    Pros

    A decent place if you are just looking for a check every 2 weeks.

    Cons

    Low pay Favoritism Clueless and Lazy Management Ever changing rules

    Advice to Management

    Pay people properly to do the job you want them to do and if you're not going to pay them their worth at least make getting there and being there tolerable.

    Computer Generated Solutions2019-08-15
  4. "Good company to build resume"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst in Peachtree Corners, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Computer Generated Solutions full-time for more than a year

    Pros

    Experience building for a IT field

    Cons

    Constant changes in leadership which creates distrust.

    Computer Generated Solutions2019-08-06
  5. Helpful (1)

    "I love the company and the people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computer Generated Solutions full-time for more than a year

    Pros

    Good opportunities to learn new technologies and development. Strong leadership that doesn't micromanage, gives autonomy in an entrepreneural spirit. Employees are encouraged to innovate and contribute ideas and see how they impact the "whole" of the company. All employees are pleasant and easy to get along with. Executives and Managers are caring and encouraging. Work hard and be kind environment.

    Cons

    The company is growing with new acquisitions. Need to be flexible or you might get frustrated. Maybe not the best place for someone who only works well in highly-structured environment and prefers a lot of oversight.

    Advice to Management

    Please allow work from home opportunities for us in New York, Summer Fridays and casual dress code.

    Computer Generated Solutions2019-07-13
  6. Helpful (1)

    "Great CEO and amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - ASD Programmer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computer Generated Solutions full-time for more than 3 years

    Pros

    Company leadership is strong and willing to listen to employees feedback. Salary is competitive in New York. Management empowers you to make decisions with an entrepreneurial spirit. Overall good work and opportunity to work on a industry niche ERP application

    Cons

    Adapting to the challenges and creating lasting solutions for sustainable growth. The company has been growing and sometimes challenges take too long to resolve. More quick decision making is needed from the upper management.

    Advice to Management

    Allow and encourage work-from-home because most people's work in the office can be done from anywhere.

    Computer Generated Solutions2019-07-06
  7. Helpful (1)

    "Stay away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Computer Generated Solutions full-time for more than a year

    Pros

    Flexible schedule and is 24 by 7 so you can work mostly any shift you need to.

    Cons

    It is a very stressful environment and there is nothing in place to help the employees relieve that stress. It used to be fun working here but that has all gone away. The pay is horrible $11.00 an hour with no way to get bonuses or a pay increase. Everyone you talk to gives you a different answer to your questions. There is no support from the team leaders on the floor. They won't take escalations and that leaves you...

    Show More

    Advice to Management

    Go back to the core values of the company where you cared about the people and not so much on the bottom line.

    Computer Generated Solutions2019-08-01
  8. "Call center"

    StarStarStarStarStar
    Former Employee - Call Center Representative 

    I worked at Computer Generated Solutions full-time

    Pros

    Easy very laid back work and employees.

    Cons

    I'm not a fan of the scheduling.

    Computer Generated Solutions2019-06-22
  9. Helpful (3)

    "ratchet environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Norcross, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Computer Generated Solutions full-time for less than a year

    Pros

    co workers are cool fooda in the breakroom training was the only fun part about this job

    Cons

    Team leads and management are ratchet, loud and unprofessional. Don't expect them to take over a call if a customer request a supervisor. Also they pay is low for the amount of customer abuse and complaints we deal with.

    Advice to Management

    hire professional civilized people, half of the team leads here are high while working.

    Computer Generated Solutions2019-07-06
  10. Helpful (1)

    "Decent job for tech support no sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Tampa, FL

    I worked at Computer Generated Solutions full-time for more than 3 years

    Pros

    They do not have any sales required which was nice cuz a lot of places do require sales while doing technical support these days. Office atmosphere was pretty laid-back management was very easy to deal with my only complaint is it was too far away from myself and the travel did not make it worthwhile for me in the long run.

    Cons

    typical technical support you sometimes get rude customers but if you know what you're doing and know how to explain things properly then you have nothing to worry about.

    Advice to Management

    None

    Computer Generated Solutions2019-05-27
Found 593 reviews