One of the worst healthcare companies to join. - Front Office Specialist Concentra Employee Review

1.0
Jun 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Sometimes flexible scheduling is available. They usually start you at $14/ hr.

Cons

Distastefully rude management on many levels (from in the center and up), standing all day and they don't like for you to take breaks, 30 min lunches or FT or PT (way too short for all the standing you do), unprofessional operations, surrounded by unethical people (people who lie, gossip, and show favoritism). If your looking for a nice working environment and an opportunity to really help people, this is NOT the place for you. No matter what you're title is its more like a customer service/ call center job. (even the directors) And you never get off the time you're suppose to. Although you close at 7 or 8p, you wont leave til 10p. I left as late at 11p on a school night and had to report to work next morning on-time.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is higher than most employers offer for similar positions. The benefits like PTO & sick time are higher (with increased seniority).

Cons

No paid holidays. The culture is not as warm & "family-like" as it has been in the past. If you do not fit a specific "mold" for leadership they will not hire or promote you despite your vast knowledge & added value to the team.

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