Good Start - not for Long Term Career - Team Leader Operations Concentrix Employee Review

1.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Company previous acquired Convergys which really developed my career. Had good leadership and there is a level of integrity that was expected. It was our branding - and we were given resources to train for it. People were growing not only in their careers but as a person.

Cons

After Concentrix's acquisition at 2018 - things spiraled out of control. Lots of bootlicking, promoting incompetent people. Direct reports are the one handling the brunt and high turn-over rates are the outcome. DO NOT stay here for more than a year. At most if you're reading this - apply somewhere else.

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Concentrix Response
7mo
We appreciate your complete honesty in this Glassdoor review. You've given us a lot of insight into the areas we need to work on. Thank you for all your contributions during your 8 years here, and good luck on your journey. See you around!

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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