Project Northstar Account - Product Ready Trainer I Concentrix Employee Review

3.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership experience Easy account Work at home set up HMO for regular employees

Cons

No career growth Leadership roles are temporary After being a trainer, you will be transitioned back to agent since ramp season ended Low salary increase

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Concentrix Response
4mo
We appreciate your insights on career opportunities within our company. We strive to provide clear paths for advancement and offer several training and mentorship programs. If you feel these opportunities are not visible enough, please reach out to your local People Solutions representative. We'd love to help you take advantage of our resources designed to foster your professional development.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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