Management fosters a toxic environment focused on stats - Customer Service Concentrix Employee Review

The management is terrible - training was good - but the team leaders think they can talk to you how they want they sit behind 3 screens and act like they know everything. When a employee on your team comes to u and comforts in you you have no right to tell them that they are in the wrong and no right to make them feel smaller than you just because you don’t like them! I don’t recommend this job at all if ur thinking of it keep applying for different ones - they ruin ur mood and day mentally and physically- all they care about is their stats to hit their bonuses especially if it benefits them- really really don’t recommend in Newcastle