Good environment but poor work-life balance and pay - Agente de Servicio de Atenci n al Cliente Concentrix Employee Review

3.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team Work from home

Cons

No live balance Low pay

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Concentrix Response
3d
Thank you for taking the time to share your thoughts on what we're doing well and what we can do to improve. Reviews like this give us insight into what game-changers really need from us. As such, we'd like to say thank you for your time on the team! It means so much to us.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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