Performance coach - Performance Coach Concentrix Employee Review

1.0
Apr 27, 2016
Recommend
CEO approval
Business Outlook

Pros

PTO and opportunities to broaden your horizons in the customer experience field

Cons

Payroll is terrible, unorganized, no one seems to know their position or responsibility, low incentives. This company will give you the opportunity to gain experience through promotion. However, often times you are asked to take on upper management responsibilities with no pay increase. Additionally, you will be lucky if your paycheck ever comes in correct and on time. The company is unorganized and the left hand does not know what the right hand is doing. Once you are no longer needed or you start speaking up on what's going on in the company they will look for every reason possible to fire you. I'm thankful I was able to gain experience in management but I was used and ask to take over team lead responsibilities for no pay increase, for almost a year.

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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