So Far So Good... - Technical Support Advisor Concentrix Employee Review

4.0
Jul 26, 2016
Recommend
CEO approval
Business Outlook

Pros

-Work from home -Provide Work Computer -Decent training -Supportive Management -Decent cost health insurance IF you're single and young -Pay on time -Overtime available -Decent management support in my experience

Cons

-Very little leeway for absences but that is understandable -The non-disclosure agreement is a bit ridiculous since they don't tell you that you are not allowed to tell ANYONE who you are contracted out to until AFTER you begin training -The pay is low and not a living wage. Sorry but I know what these companies can afford. The reason Concentrix has these contracts is because they're offering a lower wage to their contracted employees instead of what the employees make through the companies themselves. That's wrong, but I need the job. -Benefits are expensive unless you get cheapest plan and are young with no family. Family benefits are ridiculously expensive. -Would be nice if more overtime was allow. Only allowing an employee 20 hours of OT a week sucks because it makes us work more than one job and actually allows us less time to focus on development for Concentrix. -Before you release an update to the programs provided PLEASE make sure they're not buggy to the point where they're constantly crashing

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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