FCA agent Farmington hills mich. - Specifyer Concentrix Employee Review

4.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Work at home privilege. Great team leaders. Excellent work atmosphere.

Cons

Recent changes in PTO program are just wrong. Been there going on 5years. Have had 2 weeks paid vacation until now. Today I find out that we have to earn our vacation/PTO from scratch. Earn rate is 0.833 minutes per hour worked. No more guaranteed vacations now. At the earn rate that is being used, it will take way over the normal 2080 work hours in year to build just 40 hours of vacation time. PTO and vacation time are now in the same bank. Quite unfair. Pay raises are non existant. Started at $14.50 and am still at that rate. You have to keep track of your own hours worked too. All this change in less than a month.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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