Fraud Tier 2 - Special Handling Tier II Concentrix Employee Review

3.0
Nov 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Money they pay, this is the only thing I am grateful for.

Cons

Pretty much everything, If you struggle at all or have a disability, they help you for a bit, but then exile you to tier 1. I still get the same pay, but it's not fair how they do things. If you don't belong to their little "click" of friends they wont even think about considering you to advance, so I would say they discriminate.

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good corporate culture, proactive leadership

Cons

Not very good career ladder in place

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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