Does not care about employees - IOS Technical Support Advisor Concentrix Employee Review

1.0
Oct 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay is good, work from home.

Cons

I have never been late never missed a day, but their computer systems constantly have bugs, and they have not paid me for time they should have and they hold it against if their clock in system is faulty. For example for two weeks they had me listed as wrong time zone and still say I have showed up an hour late for two weeks straight. Also they do not train you for new product releases. There is misinformation spread every where. And when someone informs you wrong it is a write up for you even when you can prove it. They hold impossible standards, most of which I have excelled at. Even received bonuses. I am working my first tech job since my tech degree, but I can't go to sleep right now because I'm crying my eyes out terrified I will be out of a job for things I could not control, have proof of, consistently followed procedure on and was dealt with like poor employee that didn't show up or just doesn't care.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

See reviews by: Helpful|Rating|Date|All