Uninspiring leadership and work environment - Anonymous employee Concentrix Employee Review

2.0
Oct 26, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company itself takes care of its employees like a family. The company culture focuses a lot on empowerment rather than individual responsibilities. It's an easy work environment where collective growth is encouraged

Cons

Uninspiring and inexperienced leadership team the likes the world has never seen. Boring clients and the low salaries only attracts the lower tier skilled employees. If you're looking to work with innovative and accomplished individuals you need to look elsewhere. Lower salaries than industry standard.

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Concentrix Response
6y
Thanks for taking the time to share your feedback and I'm sorry to hear your experience with Tigerspike has not been a positive one. I understand there have been a number of changes to the leadership within Tigerspike over the last year, with Singapore in particular being affected, so I can appreciate it may have felt a little unsettling through this. On a positive note, we are now settling down again and getting back into our rhythm. I am new to the business myself and have found a wealth of experience within the existing team. We are also still complementing the existing team with external hires, including a new and very experienced General Manager for Singapore who will be starting in the next couple of weeks. Together with rest of the senior team in Singapore, I'm really confident and excited about what we will see coming out of the region in the coming months. With regard to your comment on clients and people, this is an area where we may have differing opinions. I believe we have incredibly talented people within the business and everything I have seen so far suggests we are very selective in who we will hire in order to maintain that quality. I also think we have a huge range of clients from a variety of different sectors and I continue to be impressed by the stories I hear about how we've truly improved people's lives through technology. It may not have been the right fit for you, but I'm confident others will get the challenge and fulfilment they are looking for.

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Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
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Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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