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      Concentrix

      Engaged Employer

      Concentrix reviews

      DON'T WASTE YOUR TIME - Saves Representative Concentrix Employee Review

      1.0
      May 7, 2021
      Saves representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Expect to not be paid. There are no pros.

      Cons

      HR is non existent No sick pay No paid breaks Expect to not be paid correctly Useless TL Shocking campaign Expected to take abuse from customers who are threatening Don't expect to get support from WFH, the TLs on shift will ignore you and not respond when you have a irate customer who needs help You'll be expected to sell iPhone 12s to pensioners Systems are a joke Constant IT issues No mental health support No way to raise concerns (I have spent hours trying to contact over 8 people about my pay issues and nothing as usual) You will get treated like an idiot Useless training Unless you lick round a TL, you won't be treated with respect Extremely old and outdated hardware

      avatar
      Concentrix Response
      5y
      Hello dear ex-colleague, thank you for your feedback. We are disappointed to hear that you did not enjoy your time with us. It is very important to us to create a positive working atmosphere and to give our staff the tools and training required to do their job to the best of their ability. We will raise your feedback with the appropriate departments to ensure no other staff are feeling this way. If you should feel the need to talk to us, we would be happy to hear from you even now. Perhaps we can then clear up a couple of misunderstandings. In this case, please contact your former personnel department at any time. We wish you all the best for your future! Thanks, Lisa

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 3, 2026
      Quickbooks expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent Pay and benefits . Trainers prepare you for basic work

      Cons

      They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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