Concentrix - Anonymous Concentrix Employee Review

2.0
Jul 31, 2014
Recommend
CEO approval
Business Outlook

Pros

It is a call center job. Benefits were alright.

Cons

The company doesn't value it's employees. It will often hire people in bunches and then lay them off when not needed anymore. The pay was alright. It is a call center that values the numbers not the quality of the call. You say the script but it mainly boils down to getting off the phone as quickly as possible. Quality of service is not really a concern. When I was laid off they brought a room of about 10 people in to notify them and had security clear out the desks, which felt like a violation to me.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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