Concentrix India - Anonymous employee Concentrix Employee Review

2.0
Aug 27, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Since the merger of IBM BPO in to Concentrix,the company is set to give a promising touch in employee career. The legacy Concentrix had a good employee relationship and the hope is to continue the same. Everything at the moment is like BJP campaign tagline "acche din aayenge"

Cons

The leadership who have come from the IBM pose a real threat to to employees.Their focus in on increasing the profit margin as they have now new bosses to please, and do not seem to reflect the the value in people. With the merger they do not have a good building of their own for ex IBMer. The HR policies are currently a mirror of IBM Daksh policies and this transition time is a nightmare for the ex IBMers.There is not clear direction and guidance on career for the mid management.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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