Chaos and Politics not business or client. - Anonymous employee Concentrix Employee Review

2.0
May 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In general the local management team is great. But there is only so much they can do. Both in the area of help or pay.

Cons

Chaos. On almost every level. The acquisition of IBM division and the reaction of the people involved led to brain drain. Lack of education or classes. There is only so many classes you can take and they tend to be only call center related topics. Low pay. Politics internal fights.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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