Great people in team, but bad treatment coming from client - Marketing Expert Concentrix Employee Review

3.0
Oct 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Team has been great, communicating well within itself.

Cons

The end customer hiring us has very specific requirements, that makes you feel like just a piece in the engine of a big organization. You have very strictly defined job responsibilities, and the only way to move in the company is to apply to another narrow job type. It's very data driven, no space for creativity or change. Communication within the company between each department is inexistent, which create many logistical issues.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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