Worst place to work in Düsseldorf - Customer Service Representative Concentrix Employee Review

1.0
Feb 22, 2023
Recommend
CEO approval
Business Outlook

Pros

You can meet nice colleagues

Cons

All, lack of leadership, Team Leaders are useless and not prepared, plus always absent and pushy.

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Concentrix Response
3y
It's unfortunate to hear about the issues you've described regarding your employment at Concentrix, specifically the concerns you mentioned about your leadership. Nevertheless, we appreciate the feedback as it helps us improve as a company. Once again, we appreciate you bringing these concerns to our attention. Feedback like yours is invaluable for providing the best service possible to the Concentrix team.

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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