Great place to work - Customer Service Advisor Concentrix Employee Review

5.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

If you're looking for a great place to work for Concentrix is the place. Your able to work from home which that it's self is a bonus. Talking about bonus, you even get a bonus for the great job you do. They have activities to try to get the employees together and have a fun day.

Cons

Wish English gets paid the same amount as the French

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Concentrix Response
2y
We agree, working at home is great and we are glad to hear that you love the flexibility that comes with it. Thanks for the feedback and all that you do to make Concentrix great!

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

4.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Teamwork within the company Training was efficient Loved working with a diverse population The point system for absences was decent There were incentives around Christmas time and it was fun and engaging You were able to question your QA and could change the outcome if they missed something

Cons

The companies benefits were expensive If there were issues with your internet you would have to take a point even though beyond your control The surveys were from customers and sometimes you can’t make all customers happy and it was added into your QA which you have no control over The shift bidding every 3 months made things stressful, especially when you couldn’t work that schedule given It was difficult to schedule off for holidays and sometimes had no choice but to work nearly all of them because they don’t have holidays off

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