Pros
The work load, at least in my department, was bearable not sometimes lot of free time (although i heard from other department that the employees dont even have time to go to toilet), the wellness team is very carrying
Cons
Worst company I ever worked for. I dont have time to state all the bad things that happens there in general or to me personally. Even for a BPO this is a really terrible place to work at. The management is incapable and incompetent, the HR is evil and unfair, and the whole work culture is just toxic. There are so many things wrong, I dont even know where to start. I saw things there that are even against the Malaysian law. The Government should start a investigation in my honest opinion. And for you people from Europe, Japan, Korea or generally the devloped world who consider working there: Please dont! The salary, benefits and healthcare they offer are very bad. The salary is not even minimum wage considered where I am from, even they require at least a bachelor degree for most positions. School dropouts working at Starbucks in my home country earn more and have a better health insurance than i do with this company. Overall this is the worst work experience i had in my whole life. If you dont believe me just read the other reviews here or on Google Maps