Beware of proposals to hire and relocate you may find yourself in a foreign country with no means of survival - Technical Support Agent Concentrix Employee Review

1.0
Sep 6, 2023
Recommend
CEO approval
Business Outlook

Pros

None, worst human resources I have ecer encountered

Cons

Concentrix is a dishonest company that treats his employees as if they are not humans. Beware of their proposals you may find yourself in a foreign country with no means of survival. I was hired to work with Concentrix CVG Servicios Informáticos SL Coruña, Spain. Originally from Portugal that entailed a relocation. After 2 months of recruitment paperwork I arrived at Coruña site of Concentrix and no one knew that I had been hired. I was supposed to have 3/4 weeks of training for Microsoft support, but the trainer assigned to my training was leaving for a 2 week vacation in 3 days. I was left abandoned at the workplace with nothing to do, so I decided to start studying the function. 10 days after my hiring I received a letter saying Concentrix was letting me go or firing me because I didn't adapt to the function. Human resources department of Concentrix is the most despicable and inhuman group of people I have ever dealt with, not answering questions when their inhuman practices are questioned to be clarified. How can a worker not have adapted to a function if he never got the chance to work on the function, neither has received training to do it? BEWARE OF THIS COMPANY SPANISH SITE DO NOT WORK WITH THEM!!

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Concentrix Response
2y
Thank you for your review - its important to us that people who leave us feedback are heard. If you are comfortable sending us more details about your previous experience or why you left Concentrix, please reach out to us at staff.online.feedback@concentrix.com. This is an anonymous way to share your concerns and let us address them with our leadership team so that current and future staff have a great career experience. Thank you!

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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