Technical advisor - Sr Representative operations Concentrix Employee Review

1.0
Nov 5, 2023
Recommend
CEO approval
Business Outlook

Pros

At initial period of times, you'll see positive management behaviour towards you basically for the new joinees.

Cons

Get hire for concentrix not Convergys. SP infocity all processes not worth it. Make sure of it although they're not one but still go to parent company. Doesn't care about employees health. No benefits (health insurance policy horrible couldn't even claim one) Insurance Amount is almost Nil. Compensation & benefits horrible. You'll see all the changes you want when you're on notice period but the moment you revoke it'll go back to square one.

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Concentrix Response
2y
Hi, thank you for sharing this detailed feedback. It's important to us that every game-changer feels valued here in all aspects. With that being, said we're not very happy to read this. However, please know we still value this feedback deeply and we appreciate your advice to management. If you'd like to discuss things further email staff.online.feedback@concentrix.com. We'd love the opportunity to change things around wherever possible.

Explore other reviews about Concentrix

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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