You deserve better - Quality and Training Coordinator Concentrix Employee Review

2.0
Apr 19, 2024
Recommend
CEO approval
Business Outlook

Pros

- Flexibility to work from home, but just in my team. So it depends on your managers. Sales teams have to go 3 days fixed a week. If you are a newbie, for the first 3 months you have to be at the office, even if no one from your team is at the office. - Chill environment

Cons

Low salary - no annual revision Bureaucracy - everything is so slow, Poor communication between departments, Not enough resources/budget --> Your manager is overworked, and will barely pay attention to you, coupled with favoritism - charisma wins over competence. So it's good if you are mediocre and do the minimum required No career path

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent Pay and benefits . Trainers prepare you for basic work

Cons

They have Team Leaders and product experts. Some Team leaders are great, my was not, I was supposed to be coached on a regular basis, for four months I received no coaching. My coach only got involved if something could negatively could affect their Stats. I asked for more training several times, the 2nd time I asked, she transferred me to her supervisor instead of answering my question. Products Experts were helpful but sometimes had completely different answers to the same question. There was this ongoing training that you could request to join. I stopped going when they repeatedly taught the opposite of some the companies Zero Tolerance policies. When i brought it up with their supervisor I never recieved a reply.

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