Pros
When I first applied for this company it was supposed to be temporary to earn some extra money for going back to school. As wel, from the negative reviews I'd read on other job rating sites I was hesitant about even coming for the interview. Now here we are almost 7 years later and I have no plans to go anywhere and have finally found the career and position I will take to retirement.
The workspace and facilities are clean, well maintained and comfortable. The opportunities for advancement are numerous and most of our upper management started out as entry level advisors. The pay, at least in my department is pretty amazing and comparable with other similar jobs. The hours, especially since we went to 4 day work weeks for the most part have been great allowing for excellent work life balance. There is constant coaching, training and assistance to keep you at the top of your game with access to information / materials should you need a refresher always at your fingertips. The benefits are decent, plus the retirement / stock optiions aren't bad.
Cons
This is a 24 / 7 / 365 line of work and your shift hours / days off can change drastically every 3 months depending on where you are on the seniority list. This can be difficult for some to work with.
There is some interpersonal drama that happens on the call floor fairly regularly that I feel management could do a better job at getting a handle on.
