Terrible Company and Many Incompetent People - Anonymous employee Concentrix Employee Review

1.0
Dec 6, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wish there was something.....

Cons

Worse company I have worked for by far. Nobody seems to know what they are doing. Company lacks decent leadership of any kind. Some older experienced staff have been laid off and their jobs given to younger, incompetent people as they can pay them less though they have no idea what they are doing. It is a real mess. Morale is terribly low and makes for a very depressing work environment. No-one seems to want to take accountability for all the problems and management put issues into the 'too hard basket' and prefer to land new clients and don't care for their staff, though they claim to be fanatical about their staff and clients. One staff member at my site bullies other staff and somehow gets away with it as he is friendly with the Senior Manager. HR department turn a blind eye also and are very ineffective. Staff are overworked and we often have people out on stress related leave. Wages are not good and some months wages do not go in on time. I have heard some countries they don't get paid some months at all. Seriously can't wait to get out of this company. You would only take a job here if her were desperate and couldn't land work elsewhere.

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5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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