Good if you can handle strict metrics - Technical Support Tier I Conduent Employee Review

4.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

benefits if working full time

Cons

strict metrics and can be high pressure calls, training is brief

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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