Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Conduent

      Engaged Employer

      Conduent reviews

      Not the worst, not the best - Customer Service Agent Conduent Employee Review

      3.0
      Jun 21, 2017
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, which benefits those of us with health issues or other concerns Hours aren't terrible, some flexibility on occasion Certain programs are closed for the holidays

      Cons

      Extremely outdated equipment not up to par Promises about new/updated equipment constantly made, but not kept Monitoring reviews are done subjectively Tries to 'boost morale' with mininal effort Horrible communication (or lack thereof entirely) Favoritism When we were in office, you could never find a sup or team lead when you needed one WFH transition very rushed and inconsistent; if you weren't ready by whatever date they said (which kept changing anyway) you lost your job

      Explore other reviews about Conduent

      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Conduent jobs | Conduent salaries | Conduent benefits | Conduent interviews
      Conduent reviewsConduent Customer Service Agent reviewsConduent review