Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Conduent

      Engaged Employer

      Conduent reviews

      Customer Care Representative - Customer Care Representative Conduent Employee Review

      2.0
      Jul 21, 2017
      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with the client customers is rewarding for both the customer and representative

      Cons

      Management focus is on measuring call volume and surveys. Surveys is not a go representation of Customer satisfaction is not the focus of workforse management.

      Explore other reviews about Conduent

      5.0
      Jan 25, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great supportive team including upper manager

      Cons

      No cons during my employment

      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Conduent jobs | Conduent salaries | Conduent benefits | Conduent interviews
      Conduent reviewsConduent Customer Care Representative reviewsConduent review