A Great Place to Work Full Time. - Inbound Call Center Agent Conduent Employee Review

4.0
Sep 14, 2017
Recommend
CEO approval
Business Outlook

Pros

1. Great staff. 2. Excellent training. 3. Competitive work environment. 4. Full time 40 hour work weeks. 5. Attendance, professionalism and good work ethic will get you noticed. 6. Amazing fully stocked break room.

Cons

1. No benefits or holiday overtime pay until you have been with the company for 6 months. 2. Very little say in the shift you get. 3. Work hours aren't flexible. 4. No part time.

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1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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