Bed bugs and roaches and fiberglass cuts on my - BGCO rep Conduent Employee Review

1.0
Mar 6, 2018
Recommend
CEO approval
Business Outlook

Pros

This job is close to my home and I only need it for 2 more months

Cons

Where to start. I have bed bug bites, I've caught multiple roaches going across my desk, I randomly have allergic reactions to whatever is in the air vents and 3/4 of the call center is not safe to work in because of a bed bug infestation and people kept getting fiberglass cuts sitting in them. The higher ups are racist & sexist (one man 'escorts' women in the office so consistently it hurts). There was news of a pay raise and a remodel 2 years ago. I have yet to see a change or a cleaning crew enter the two doors in about 9 months. Osha has visited us each quarter and we failed inspection 3 times. Please find another call center, this one is not worth it.

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5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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