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      Conduent

      Engaged Employer

      Conduent reviews

      Should I stay or should I go? - Senior Business Leader Conduent Employee Review

      3.0
      Jun 19, 2018
      Senior business leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you want to be an agent for change, this is for you. As those who don't want to "get with the program" leave, opportunities will open up for those who stay. (Career progression is reactive, not proactive.) Shifting work from the US to India creates many opportunities for India employees, as long as the compensation/benefits package is competitive. Corporate mandates that attempt to foster a "One Conduent" culture can unify a broad and diverse workforce if executed in a way that employees will perceive that there are benefits to them personally.

      Cons

      If you can't tolerate an enormous amount of change, this is not for you. As those who don't want to "get with the program" leave, the burden to "pick up the slack" often falls to those who stay. (Succession planning is reactive, not proactive.) Shifting work from the US to India at an unreasonable and risky pace with little consideration for the impact on clients is a dangerous way to run a business. Corporate mandates that attempt to foster a "One Conduent" culture can be demoralizing for those employees who just view the changes as take-aways.

      avatar
      Conduent Response
      7y
      Thank you for your feedback. Conduent is in the midst of a significant strategic transformation to position itself for long-term, sustainable, profitable market leadership. And like most transformations, we’ve had to make difficult business decisions to reinvent our company from the ground up and change the way we work. This was a vital and necessary undertaking, but in the end, it’s made us a stronger, more unified company that’s fiercely committed to investing in its future – and its people.

      Explore other reviews about Conduent

      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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