Poor Management and high staff turnover - Customer Service Representative Conduent Employee Review

1.0
Nov 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Multicultural environment with good facilities.

Cons

Targets are unachievable with the current business models. Preferential treatment is given to friend of management, other staff are not supported and are often let go with no notice. Most notably ringing you the morning of your shift and revoking your access to the building. They have constant training for new hires yet none of these make it past the 6 month mark where they could become contracted employees.

Explore other reviews about Conduent

5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Hrs flexible in most positions

Cons

Pay is below average for position type

1
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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