Sounds good to be true...It usually is sooner or later - Tech Support Representative Conduent Employee Review

2.0
Apr 24, 2020
Recommend
CEO approval
Business Outlook

Pros

The pay and being able to commute from just one room in your home lol

Cons

where to start? the tools fail all the time they provide you with and they expect you to keep calm even if it happens during a call, lets say with a disgruntled customer you do more troubleshooting your tools then you do actually taking calls

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

See reviews by: Helpful|Rating|Date|All