Hired, trained and treated like a number or in Oklahoma language, “like workin’ cattle”. - Call Center Representative Conduent Employee Review

1.0
Oct 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Extensive training to understand the entire Apple IOS, AppleCare, etc. Very valuable training.

Cons

Literally waited in a line for every part of the hiring process. So many trips to the center to interview, paperwork, background, etc. I think I ended up with six trips to the facility in Yukon before I even started training. Went through a huge training to understand the entire Apple IOS, AppleCare, etc. Very valuable training but only half of the trainees made it through to the end and they had four other groups like mine going at the same time. I don’t even know if anyone really knew who I was or would have recognized my face. Just a human machine. Pay was so-so. Not enough to make it worth it. The stress was insane.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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