Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Conduent

      Engaged Employer

      Conduent reviews

      Awful Experience - Tier 1 Technical Support Conduent Employee Review

      1.0
      Oct 16, 2022
      Tier 1 technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Trainers were very nice and overly patient

      Cons

      Customers are absolutely savage and abusive over the phone. If you are late for 1 mintue after your break, they lecture you on much a waste to the company you are. Very ridiculous expectations and the worst part is they have weekly meetings where you re-listen and re-live the worst phone call with a customer and I would rather be homeless than put up with this disgusting emotional abuse

      Explore other reviews about Conduent

      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Conduent jobs | Conduent salaries | Conduent benefits | Conduent interviews
      Conduent reviewsConduent Tier 1 Technical Support reviewsConduent review