Would not recommend - Customer Service Representative (CSR) Conduent Employee Review

1.0
Jun 4, 2023
Recommend
CEO approval
Business Outlook

Pros

None. The only good thing about this company is that you can work remotely. Other than that I wouldn't recommend it to my worst enemy. Management plays favorites. OM's lie constantly and one in particular I don't even know how she got her position even though I have a few ideas.

Cons

Equipment is shipped out without being checked. Mine arrived infested with critters. Had to leave it outside for over a week and bomb the box it was in twice before I could even bring it in my house. Management didn't care and did nothing. The headset was broken. The mouse and keyboard didn't even last through training and I spent more time off due to my workstation and software and pw's getting locked than I did on the floor working. In my honest opinion DO NOT work for this company.

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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