I would give less than 1 star if I could - Supervisor Consumer Cellular Employee Review

1.0
Jul 24, 2020
Recommend
CEO approval
Business Outlook

Pros

They used to have them.

Cons

Even while Portland burns to the ground by anarchists of the Black Lives Movement, CC comes out PRIVATELY to the employees saying not only do they support the BLM as an organization, but is now taking profits and donating to a dozen different anti-police funds. But they claim publicly that they support senior citizens and their causes. I CALL BS. As the elderly are assaulted and robbed in broad daylight the "christian" leaders of CC privately turn their back on their customer base. Say nothing about the endless myriad of horribly management choices, attrition over 200% per year, a puppy mill for training and putting people on the floor that barely manage a full work day with out getting high in the parking lot at lunch, the sexual harassment that is just swept under the carpet due to favortisim with some agents while others are fired for less. CC is just a joke of a company. Joke of a service. They dont even tell their employees of the limitations of their services on our partner networks (att/Tmob) and have completely and freely sold a phone that they KNOW is completely defective for over a year to thousands and thousands of elderly customers (doro7050) just so they dont get stuck with a warehouse full of them. I have NEVER seen a more unethical company from the top down and I cant wait to quit this place.

Explore other reviews about Consumer Cellular

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Store Hours STO PTO Commission Phone Benefits

Cons

Only con would be working at a slow store or having a slow month.

avatar
Consumer Cellular Response
1d
Thank you for taking the time to share your experience and for being part of the Consumer Cellular team for the past 1–2 years! We're thrilled to hear you've enjoyed many aspects of your role, including our store hours, PTO, commission opportunities, phone benefits, and STO. We work hard to create a rewarding environment where our team members can succeed while maintaining a healthy work-life balance. We also appreciate your honest feedback regarding slower stores or sales periods. We understand that customer traffic can vary, and we're continually looking for ways to support our retail teams with coaching, development, and opportunities to help them succeed regardless of market conditions. Thank you again for your recommendation and for everything you do to deliver an exceptional experience for our customers. We're grateful to have you on the team and look forward to your continued success with Consumer Cellular!
5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Consumer Cellular has an incredibly supportive culture where leadership, fellow trainers, and other departments work together and genuinely want people to succeed. I feel trusted to lead classes, coach new hires, and contribute beyond just delivering training. The role allows me to use my strengths in teaching, coaching, and developing others while making a meaningful impact on employees' growth and confidence. The remote work environment, work-life balance, stability, and opportunities for continuous learning make it an enjoyable place to work. Most importantly, I feel valued, supported, and empowered to do my job effectively, which has made this one of the most positive work experiences of my career.

Cons

The role requires a high level of energy and engagement each day, and advancement opportunities may be more limited depending on organizational needs. However, these challenges are relatively minor compared to the overall positive experience and support provided by the company.

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Consumer Cellular Response
2w
Thank you for sharing your experience! We’re thrilled to hear that you feel supported, valued, and empowered to make an impact. Our trainers play a critical role in helping employees build confidence and succeed, and we’re grateful for the passion and dedication you bring each day. Thank you for being part of the Consumer Cellular team!
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