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      DICK'S Sporting Goods

      Engaged Employer

      DICK'S Sporting Goods reviews

      Undervalued Retail Position - Customer Service Specialist DICK'S Sporting Goods Employee Review

      2.0
      Jun 10, 2024
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      25% Employee Discount on Everything.

      Cons

      The Hourly Wage is far below the average (around 15 an hour) for large retailers. Home Depot is currently paying 3 dollars an hour more just to be a regular associate. I am unsure why DSG is having such a hard time keeping up. The store I worked at had a massive issue with payroll. Every time we closed, there would be one person running all the hard lines and floor because corporate does not give enough hours to associates. The store is unorganized due to this.

      Explore other reviews about DICK'S Sporting Goods

      5.0
      Jun 10, 2026
      Footwear sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee Discount Opportunity to provide customers an experience in which they can be confident in buying a new shoe for style, function and support-related reasons. Great selling tools, devices and display fixtures to work with

      Cons

      This is not really a con since I believe it is an important part of the job. Newer and current workers may need to keep up up to date and do research on products in order to be able to help customers effectively and efficiently.

      4.0
      Jun 5, 2026
      Footwear sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great work culture and supportive team environment - Good experience in customer service and sales - Opportunity to learn about products, inventory, and store operations - Flexible scheduling depending on store needs - Good role for students or early-career workers

      Cons

      - Can get very busy during weekends, holidays, and back to school season - Standing for long periods can be tiring - Customer interactions can be challenging at times

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