Undervalued Retail Position - Customer Service Specialist DICK'S Sporting Goods Employee Review

2.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

25% Employee Discount on Everything.

Cons

The Hourly Wage is far below the average (around 15 an hour) for large retailers. Home Depot is currently paying 3 dollars an hour more just to be a regular associate. I am unsure why DSG is having such a hard time keeping up. The store I worked at had a massive issue with payroll. Every time we closed, there would be one person running all the hard lines and floor because corporate does not give enough hours to associates. The store is unorganized due to this.

Explore other reviews about DICK'S Sporting Goods

5.0
Jan 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fun work environment and fair wages

Cons

management was not always easy to get along with

4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great work culture and supportive team environment - Good experience in customer service and sales - Opportunity to learn about products, inventory, and store operations - Flexible scheduling depending on store needs - Good role for students or early-career workers

Cons

- Can get very busy during weekends, holidays, and back to school season - Standing for long periods can be tiring - Customer interactions can be challenging at times

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