DISH SUCKS - Inside Sales Representative DISH Employee Review

1.0
Apr 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Uncapped money opportunites, but misleading from the get-go and interview process. Need to work over 50 hours per week to make "decent" money WHEN extra time is available. I came in beginning of the 4th quarter and didn't make any money really. The employees here think DISH is the greatest thing since sliced bread, and anyone with a brain can read between the lines here. Even HR acknowledges the interview process and what your told should be adjusted a bit, VERY misleading.

Cons

Everything about DISH is a con. 4 Day work week, and 10 hours on the phones when you can't make a mistake is a long day. Plus you need to work an extra day to get to 50+ hours. The tier system is a joke. They listen to 100% of your calls and 2 sales calls per week. If you make a mistake on a call, they put you on a Tier, which takes away the sale and cash away from you, and since it's a commission only position, they screw you any which way they can. There is a $400 safety net, so if you don't make $400 in commissions in a week, you automatically get the safety net. Living in the NY Metro area making $400 is an absolute scam. Everything DISH does is to benefit the company, and a demotivator for you the rep. There is no gray area at DISH, all black and white. Your lead doesn't fight anything for you, even though he says he does. Always excuses, and spoken as a matter of factly. I never hated going to a job more in my life than my 7 months at DISH. The "N" word is heard a million times a day on the sales floor and makes someone like myself feel uncomfortable because I have to bite my tongue when speaking sometimes. Very offensive to hear on a daily basis. Very unprofessional atmosphere, starting with the leads on down...They allow people to wear dress pants with their "Jordans" on, looks hideous. They say business casual, but people look like they just walked in off the streets here. There is zero room for advancement here because the leads have the cushiest position and would just don't leave. They do nothing all day and get paid for it. The benefits here blow. You need to spend $2500 out of pocket before the benefits kick in. The vacation time/holiday time suck. You get 120 hours per year for PTO, including sick time. I missed 5 days for 2 different sick occurences and then you get spoken to by the big boss, and then belittles you when he's going to give you a warning, and asks if you went to the doctor and insults your intelligence. Laughable. The whole job is laughable. DISH is a scam.

Explore other reviews about DISH

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay was good. Very good commissions

Cons

High standards. Robotic at times. Very strict on following call flows and retaining customers.

1
avatar
DISH Response
6mo
It is wonderful to hear that you found the compensation structure and commission opportunities rewarding. We strive to be a great company for our team and are happy that resonated with you. Regarding the call flows and standards, we understand that maintaining high expectations for consistency can sometimes feel restrictive or repetitive. We appreciate your perspective as we continuously look for ways to balance our quality standards with a more dynamic employee experience.
3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Cons

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
avatar
DISH Response
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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