DISH Reviews | Glassdoor

DISH Reviews

Updated February 15, 2019
4,106 reviews

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2.8
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DISH President and CEO W. Erik Carlson
W. Erik Carlson
256 Ratings

Employee Reviews

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Pros
  • "Great work days/hours, pay is good, advancement is good" (in 189 reviews)

  • "good learning, good work-life balance" (in 69 reviews)

Cons
  • "No Work Life Balance at all - Good luck making plans if you never know if you're getting off at 6pm or 11pm" (in 140 reviews)

  • "Upper management still doesn't get it sometimes" (in 214 reviews)

More Pros and Cons

  1. "Will put hair on your chest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative Tech Tier II in Tulsa, OK
    Former Employee - Customer Service Representative Tech Tier II in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DISH full-time (More than a year)

    Pros

    You gain knowledge of technology that you thought you already knew.
    Discounts are amazing.
    Benefits are ok

    Cons

    It's a shark tank in a gold fish pond.
    Some customers are not so nice
    Long sitting hours

    Advice to Management

    If your CSR has the lowest call repeats, and satisfaction ratings beyond company expectations, maybe a 2 minute average over the handle time goal can be overlooked


  2. "Dish salary"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DISH full-time

    Pros

    Can make a lot of money

    Cons

    Pressured Sales. Unstable commission structure.

  3. "A place for innovation opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in American Fork, UT
    Current Employee - Software Engineer in American Fork, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (Less than a year)

    Pros

    We hire the best and brightest minds to contribute to innovative initiatives! We focus on great customer experiences and take the time to do things the right way.

    Cons

    It is not a place for great employee benefits. Only 7 holidays, and health coverage that leaves you wanting and wondering what you are paying for in coverage. You really need to want to be here because the benefits don't keep you here.

    Advice to Management

    To help attract and retain the best and brightest, give us more time to enjoy life and benefits that are second to none so we can keep people instead of always replacing and hiring new ones. We want to be able to pick from the best because this is the best place to work.


  4. "Mediocre Pay but Nice People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Spartanburg, SC
    Former Employee - Security Officer in Spartanburg, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at DISH full-time (More than 5 years)

    Pros

    They payed $13.50 starting out, and their benefits and vacation time was awesome.

    Cons

    They had a great ya of making sure your performance reviews were not great, so they did not have to give you a raise.

    Advice to Management

    Be more transparent.


  5. "Dish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Operations Analyst
    Current Employee - Business Operations Analyst
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at DISH full-time

    Pros

    Smart people and good opportunities

    Cons

    Poor communication and not great compensation


  6. Helpful (2)

    "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Master Control Operator in Gilbert, AZ
    Former Employee - Master Control Operator in Gilbert, AZ

    I worked at DISH full-time (More than 3 years)

    Pros

    Management in my department was good to me.

    Cons

    Upper management were greedy cheapskates

    Advice to Management

    Quit being so greedy and pay people a living wage


  7. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Satellite Technician in Evans, GA
    Former Employee - Satellite Technician in Evans, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DISH full-time (More than a year)

    Pros

    Freindly staff along with geat customer management.

    Cons

    Long hours and pole moyntsy

  8. "Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician
    Current Employee - Technician

    I have been working at DISH full-time (More than a year)

    Pros

    Summer time is good when working 5th days and paychecks are good in summer.

    Cons

    Health insurance is awful and winter hours and paychecks are bad.


  9. Helpful (2)

    "A company weighted down by middle management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Software Engineer
    Current Employee - Staff Software Engineer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at DISH full-time

    Pros

    Lots of learning opportunities if willing to learn.
    Many solid people who can deliver good software.
    IT engaged in limited attempt to become agile.

    Cons

    Too many unproductive middle management with no practical purpose in an agile world.
    Too many PM's and support role people making agile team top-heavy and unproductive.
    Industry is on down hill trajectory.
    Company spent way too much capital on useless spectrum without telling anyone what are the actual goal of hording them.
    No bonuses, very small raises.
    Performance review are used as tools to keep wage low, not to reward or to invest in people.
    There is no incentive to be better for employees. There is no financial rewards for outperforming one's duty. The only people awarded seems to be directors or above. Still reward employees based on how many fires they put out and not how many fires they avoid putting out.
    The "idiot" clubs are for actual idiots who would work extra without any additional incentives.

    Advice to Management

    In the new agile world, most middle managers are literally walking door holders. There is no need for middle managers. Free up the resource to hire top innovators and creators. Pay your people more. Invest in your employees by encouraging them to stay with your company. The only people who has ever gotten rich were some directors and VP's, and that was during the boom times. You want innovation, stop asking your employees to be "idiots", which they literally have to be, to stay after work to attend the meetings. If you want amateurs, you will get amateurs. If you keep treating your employees like children, guess what, they will behave like children.


  10. Helpful (1)

    "Run 🏃🏾"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retention Agent
    Former Employee - Retention Agent
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DISH full-time (More than a year)

    Pros

    Semi Private work space , colleagues , food days , commission

    Cons

    Stressful , unsteady anxiety filled work days

    Advice to Management

    Slow employees to work from home or personal spaces without being right next to other employees . It’s the age of the anti social millennial we like privacy we’re more comfortable