DISH Reviews | Glassdoor

DISH Reviews

Updated June 21, 2018
3,859 reviews

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2.6
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DISH President and CEO W. Erik Carlson
W. Erik Carlson
126 Ratings

3,859 Employee Reviews

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Pros
  • "Great work days/hours, pay is good, advancement is good" (in 175 reviews)

  • "good learning, good work-life balance" (in 65 reviews)

Cons
  • "attendance requirements not practical for work life balance" (in 132 reviews)

  • "Upper management gets stuck in old practices" (in 203 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (26)

    "Good place to work, that is working towards great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Denver, CO
    Current Employee - IT Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 5 years)

    Pros

    * Opportunities abound for technical jobs - engineering, IT, product, QA.
    * Company has formally (and publicly) stated new direction with road map towards future IoT endeavors.
    * Management is very transparent about their goals and objectives and offer frequent updates through all team meetings and other communications.
    * No layoffs to date despite the obvious decline in paid TV subscriptions, but this is endemic of the industry at large.

    Cons

    * Still a ways to go to shed negative legacy regarding employee trust, this primarily in the way agent call centers handled resources.
    * Short on holidays and barely above avg. in benefits.

    Advice to Management

    Continue to work on your people skills since in today's environment, employees are not retained by telling them to work hard and if they don't like it, leave. You'll end up with sub-par talent and in no way will you have the best team as you strive to. To be fair, I believe management has for the most part "gotten the message" and are working to improve the company's image and make it a great place to work.


  2. "Great laid back work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at DISH full-time

    Pros

    Good pay, time off, Free TV

    Cons

    Night time work and rotating shifts

  3. Helpful (1)

    "Retention specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DISH full-time

    Pros

    Uncapped commission, frequent contests to win more money, clean work environment

    Cons

    Stressful position, customer can be rude, most of the workers would cheat their way into a save


  4. "Worth staying for!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ops Manager in Littleton, CO
    Current Employee - Ops Manager in Littleton, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 5 years)

    Pros

    Do you know how much spectrum we own?! BILLIONS!! More than any other company (Directv, At7T, Sprint, T-Mobile, etc). DISH is going to have SO MUCH OPPORTUNITY in the near future with wireless and IoT. Yes, you have to be at work between core hours, 9am-4pm, and no you cannot work from home on regular basis, because our Chairman believes to accomplish great things we have to practice TOGETHER! This company isnt for people who want the easiest job with the best benefits package. Our benefits package is comparable to most other huge companies.

    Cons

    It would be great to have incentives and bonuses (for jobs other than sales roles) when you personally achieve goals or contribute greatly to a team goal.

    Advice to Management

    Keep being transparent about our future!


  5. "A company trying so hard to be ahead of their times in the industry, but not in the workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Specialist in Englewood, CO
    Former Employee - Marketing Specialist in Englewood, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at DISH full-time (More than 3 years)

    Pros

    ability to work for an industry shaping company, lots of levels of the company for growth, typically hire people (in entry level roles) for who they can become not exactly what they've done/studied in past

    Cons

    not flexible with PTO/work from home or "life" things that arise, very strict HR policy, the official feedback and review process is a joke and takes months to get results, typically low wages for entry to mid-level associates, budget process for marketing is a joke and is not based on data but the Chairman's lofty goals for company, uncertain future of company

    Advice to Management

    improve the review process for employees (make shorter feedback loop), focus on people first not bottom-line, provide more technical training to employees when hired for technical jobs


  6. "Inside sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DISH full-time

    Pros

    Excellent coworkers, great pay, easy

    Cons

    Terrible health insurance, favoritism, high turn over


  7. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Operations Analyst II in Englewood, CO
    Current Employee - Business Operations Analyst II in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 8 years)

    Pros

    There are a lot of Opportunities here.

    Cons

    none, currently working on the opportunities we have

    Advice to Management

    keep seeking feedback and implementing changes to address it.

  8. "High turnover rate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DISH full-time

    Pros

    Good money. Some good management.

    Cons

    Bad management. Lack of training.

    Advice to Management

    No advice


  9. Helpful (1)

    "Long Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at DISH full-time

    Pros

    • My direct manager was a very kind man
    • Non Medical Benefits were great!!

    Cons

    • Very long hours (60+ a week)
    • Crappy medical benefits
    • One manager had a personal vendetta against me
    • Dispatch doesn’t have a sense of distance


  10. "Sales an Retention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tulsa, OK
    Former Employee - Sales Associate in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at DISH full-time (More than a year)

    Pros

    Great money.. Great managment..

    Cons

    Never approved for pto.. No sick days.. Always wirk every weekend

    Advice to Management

    Need a flex schedule an sick days


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