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DISH Reviews

Updated February 20, 2018
3,726 reviews

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2.6
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DISH President and CEO W. Erik Carlson
W. Erik Carlson
45 Ratings

3,726 Employee Reviews

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Pros
  • Great work days/hours, pay is good, advancement is good (in 168 reviews)

  • Great organization, excellent work-life balance (in 60 reviews)

Cons
  • attendance requirements not practical for work life balance (in 125 reviews)

  • Upper management gets stuck in old practices (in 199 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Good place to work, that is working towards great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Denver, CO
    Current Employee - IT Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 5 years)

    Pros

    * Opportunities abound for technical jobs - engineering, IT, product, QA.
    * Company has formally (and publicly) stated new direction with road map towards future IoT endeavors.
    * Management is very transparent about their goals and objectives and offer frequent updates through all team meetings and other communications.
    * No layoffs to date despite the obvious decline in paid TV subscriptions, but this is endemic of the industry at large.

    Cons

    * Still a ways to go to shed negative legacy regarding employee trust, this primarily in the way agent call centers handled resources.
    * Short on holidays and barely above avg. in benefits.

    Advice to Management

    Continue to work on your people skills since in today's environment, employees are not retained by telling them to work hard and if they don't like it, leave. You'll end up with sub-par talent and in no way will you have the best team as you strive to. To be fair, I believe management has for the most part "gotten the message" and are working to improve the company's image and make it a great place to work.


  2. Helpful (1)

    "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 3 years)

    Pros

    Great environment and vibe, a lot of opportunities for advancement, Dish is promoting from within and always investing in its employees.

    Cons

    Some jobs are not for everybody, so it can be stressful and very fast paced for some people.

    Advice to Management

    Continue with the same vision towards a better customer and employee experience.

  3. "Over-all good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DISH full-time

    Pros

    If you like hard work and willing to learn the satellite industry, then this is for you. They provided 4 weeks of paid training, next to nothing for basically free tv for employees, and every job is something different. Working 4 days and off 3 is a major plus.

    Cons

    Very metric driven. You must meet their goals of quality work, how fast you can complete the work, make sure your customers don't call in for issues with-in two weeks, and make sales goals. The occasional job that requires a complete reinstall that takes hours, when Dish wants it completed in 1-2 hours tops.

    Advice to Management

    We're technicians, not sales people. focus on one or the other. If you add too many focus points and responsibilities then your overall quality of work to the customer becomes junk.


  4. "Technicians"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time

    Pros

    Job to make good money

    Cons

    To much for what you get paid


  5. "It could be fantastic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at DISH full-time (Less than a year)

    Pros

    There are interesting things to learn.

    Cons

    Unfortunately, employees in most departments are not shown much respect.

    Advice to Management

    Take better care of your people and they will exceed your expectations.


  6. "Management"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    technology is very impressive and advanced

    Cons

    communication lacks between the internal departments


  7. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Case Manager in Denver, CO
    Current Employee - Technical Case Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 10 years)

    Pros

    The people are wonderful. Supervisors and managers are engaged with employees. Positive attitude at corporate, and forward--thinking. Innovative.

    Cons

    Top-down mindset. It's improving, though, and loosening up.

    Advice to Management

    Stay to the current trend regarding agents, i.e. emphasize customer connection.

  8. "great place to work and reach your potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Englewood, CO
    Current Employee - Manager in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 10 years)

    Pros

    strong culture for high achievers. Involved with the leading edge technologies in wireless, satellite and video. very engaged management

    Cons

    not a good fit for people who just 'want a job'

    Advice to Management

    continue to have high expectations


  9. Helpful (1)

    "Great talent, terrible management at SlingTV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Really talented developers and hours are great. I rarely have had to work more than 40 hours.

    Cons

    Terrible management. Constant change of priorities for what seems to be like no reason. No opportunities for mentorship, and it constantly felt like a battle between IT and "the business"


  10. "It can be tough, but it isn't that bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at DISH full-time (More than 3 years)

    Pros

    If you are doing your job right, then its the most independent job you can get. Its like running a business without worrying about employees, taxes and finding work. Lots of overtime if you want it and Bonuses. The pay doesn't seem like much but when you add bonuses and overtime and the retirement account, you will make money. There is a lot to do if you like to keep busy and a lot freedom on how to do it if you have the right attitude. If you don't do something really stupid or illegal on the job, its a dependable job (aka, if something is bad on tv, don't do it). Management is easy to talk to, they sometimes have food at the office for you to make up for rough days.

    Cons

    If your sensitive to seeing bad conditions that some customers live in, then its gonna be tough. You don't really know your fellow workers because you don't spend anytime in the office. There is overtime if you don't want it. Your co workers aren't gonna make it, most of them quit.

    Advice to Management

    I don't know. I am used to tougher jobs, dealing with customers and being in charge. The biggest problem is people don't stick around and I don't know how to deal with that.


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