DISH Reviews | Glassdoor

DISH Reviews

Updated August 20, 2018
3,929 reviews

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2.7
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DISH President and CEO W. Erik Carlson
W. Erik Carlson
166 Ratings

3,929 Employee Reviews

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Pros
  • "Great work days/hours, pay is good, advancement is good" (in 177 reviews)

  • "good learning, good work-life balance" (in 65 reviews)

Cons
  • "Long Hours No Work/Life Balance No longer video company" (in 135 reviews)

  • "Upper management does not care about field level employees" (in 206 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (34)

    "Good place to work, that is working towards great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Denver, CO
    Current Employee - IT Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 5 years)

    Pros

    * Opportunities abound for technical jobs - engineering, IT, product, QA.
    * Company has formally (and publicly) stated new direction with road map towards future IoT endeavors.
    * Management is very transparent about their goals and objectives and offer frequent updates through all team meetings and other communications.
    * No layoffs to date despite the obvious decline in paid TV subscriptions, but this is endemic of the industry at large.

    Cons

    * Still a ways to go to shed negative legacy regarding employee trust, this primarily in the way agent call centers handled resources.
    * Short on holidays and barely above avg. in benefits.

    Advice to Management

    Continue to work on your people skills since in today's environment, employees are not retained by telling them to work hard and if they don't like it, leave. You'll end up with sub-par talent and in no way will you have the best team as you strive to. To be fair, I believe management has for the most part "gotten the message" and are working to improve the company's image and make it a great place to work.


  2. Helpful (1)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DISH full-time

    Pros

    Lots of opportunity to dive deep into data and work with great teams. Fun and interesting.

    Cons

    Has quirks of tracking hours but manager/ team is flexible when you need to run out or have something going on.

  3. "Associate IV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate IV in Spartanburg, SC
    Current Employee - Associate IV in Spartanburg, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 8 years)

    Pros

    4 Day work week. Good hours, benefits and good pay.

    Cons

    Favortisim is bad. If you are a kiss up or friends or family with management you live up fast. If you are a good worker and mind your own business it takes years to get promotions.

    Advice to Management

    Stop tolerance of supervisors playing favorites. They need to treat everyone the same.


  4. "Great job with great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Amarillo, TX
    Current Employee - Technician in Amarillo, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (Less than a year)

    Pros

    Tv discount, Heath and saving benefits, discounted products, 4 day work week with 3 day off, incentive or bonus pay.

    Cons

    Hard work, partially a sales position, occasionally deal with angry customers, early hours, 8-14 hr work days

    Advice to Management

    Put less imphasis on sales and more on work quality.


  5. "Dish Network"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DISH full-time

    Pros

    International Training is phenomenal, great structure in local office.

    Cons

    Some upper managements not so recommendable.

    Advice to Management

    Queens local management is excellent, from main office I encountered a liar and Scumbag.


  6. "Awesome Place to Work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH full-time

    Pros

    Great environment, leadership, benefits, pay.

    Cons

    None at this time and hope none show up.


  7. "IT Manager I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at DISH full-time

    Pros

    Lots of opportunity for growth

    Cons

    Very old school mentality

  8. "Advance tech support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH full-time

    Pros

    Pay, schedule type, and paid time off

    Cons

    Not really liking the work environment


  9. "Installation Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DISH full-time

    Pros

    4 day work week and top of the line technology at your fingertips

    Cons

    Working outside in the elements.

    Advice to Management

    Be better towards your techs. Management was out for themselves. Didn’t offer much assistance.


  10. "Not bad job... but don’t recommend."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at DISH full-time

    Pros

    Good pay on weekends.
    Chat department is least stressful

    Cons

    Dumb attendance policy.
    Coaches don’t help just judge.

    Advice to Management

    Don’t fix anything that’s not broke (attendance policy).
    Make sure your coaches know what they are doing


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