DISH Reviews

Pros

Remote Good culture Upward movement

Cons

Benefits aren’t the best Pay

Pros

Commissions are great when you lie to enough people to get them to sign up. It was a great place when I first started but they changed metrics and there were so many different percentages and many of them meant living at your desk with zero breaks to be where you needed to be

Cons

Low hourly rate. Verbal abuse from customers. Reprimanded if a customer wanted to think about it and call back. Was encouraged to mislead people. One bad week put you at the bottom of the call queue so you had to sell every single call to climb out. Taking more than one day off negatively affected your pay for weeks to come because you get paid on installation and if you weren’t there to set up installations for the next week you had no commissions that week. Constantly changing metrics with one category being that you had to sell 80% of the callers in that category. Held off the phones until I scheduled overtime for the same block of time as other teammates even if I already had other obligations during that time. Expected you to keep your schedule clear an hour after your scheduled end time so that if a call came in right at clock out time you could stay and sell. I could go on. I have never been as stressed in my life as I was working for Dish

Pros

Decent pay tends towards the higher end per role.

Cons

Treats salaried employees like hourly. Badge in & out at security clocked and strictly tracked. Required to work 42.5 hours per week on average. Unhealthy focus on hours overrides focus on productivity and generally leaves large swaths of the company mulling about doing nothing at end of day just to hit time. Every employee knows near to the minute when they can leave on Friday. Full in office 5 days a week mixed with the required hours leaves Dish extremely out of step for Colorado employers. Your working in office to take nearly every group meeting on a google meet. Benefits are pretty substandard from low 401k match to poor healthcare. Honestly, I could not conceive of a more Dilbert style company if I tried.

Pros

Sign on bonus is the only time you'll actually see money here. Don't fall for the 100k a year Kool-Ade that corporate will try to sell you. There are a few managers that will be honest about the grim job prospects and their own job search.

Cons

Management doesn't want to be there anymore than you do. Understand the nature of the job is angry customers. Everyone wants to cancel. The technology is outdated. You are paid by save rate, productivity, contract renewals and spend. The only customers you'll save are the people who have no other options for TV and call every year for 60 off the bill no contract. Even those customers are getting access to fiber and other high speed internet. If your customer cxls dish service in favor of dish streaming, it is not a save. Pricing tiers are out dated in the age of streaming. Dish knows this. They are here to bleed the paid tv customer dry while building up their 5g network. Dish does not care if the customer leaves, it's all extra money for them at this point. That being said, hitting metrics to make above the minimum wage is almost impossible, and if you start making money, the score card changes and never in your favor My training instructor believed in belittling students to the point of tears rather than offer actual training. Cesar has been with the company for years in spite of his lack of professionalism. Dish is very frat house. Get in with the boys and you'll at least not get dogged while making under minimum wage.

Pros

- Leadership emphasizes creating opportunity and there are opportunities to learn and work on some very impactful programs/projects. The partnerships are great for networking and give you insight into how other business' are managed. - Perspective movers to Colorado have a first job when they land in Colorado. Recruiters like to bring in talent from other states, maybe because they haven't heard the horror stories of working for this company.

Cons

- Not a great place for families with young children or expecting. Leadership believes that if your child is sick or you need to take them to an appointment, submit PTO. That's hard to do with you receive a little over 1 day of PTO per month. - Behaves like a startup with none of the benefits of an actual startup. IHS moves quickly to launch new initiatives without pausing long enough to gauge how this will impact the field or its staff. Even when something is launched, there is no recognition or incentive for the staff. It's on to the next thing and the hopes that maybe next year things will be more manageable. - You will be given the most complex initiatives if you ask for it, but don't expect to be compensated for those efforts. You could be leading a nationwide program, but only have the title and compensation of a business analyst I.

Pros

Dish touts opportunity as its greatest benefit. This is true for folks early in their career. You can take on lots of scope and grow quickly.

Cons

Dish has a culture of personal sacrifice over productivity. They enforce core hours with badging in and have a low-trust environment overall. Many of the best engineers leave for better opportunities due to suppressed salaries and restrictive work schedules.

Pros

Need to be professional at all times as you represent the company.

Cons

Can feel like a robot at times answering the phone.

Pros

Cheaper Dish Network, Sling, and Boost Mobile

Cons

Only onsite roles, no remote. Toxic culture that's backed by senior leadership and HR. Below average Pay Worked harder than competitors

Pros

Low cost / free Satellite TV

Cons

Poor pay and benefits. Started work in May…told I would only get 1 week vacation when signing offer instead of 2 weeks. That was a lie; it was 1 week pro-rated …. <3days for year. When traveling, can only stay in hotels that cost <$88/night. Raises suck…alternate between 1% and 2%.

Pros

Pay is decent and people for the most part are very nice.

Cons

No flexibility, 100% in office and micro manage badge in and out reporting.