DISH Reviews | Glassdoor

DISH Reviews

Updated December 13, 2018
4,055 reviews

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2.8
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DISH President and CEO W. Erik Carlson
W. Erik Carlson
230 Ratings

Employee Reviews

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Pros
  • "Great work days/hours, pay is good, advancement is good" (in 185 reviews)

  • "good learning, good work-life balance" (in 66 reviews)

Cons
  • "Long Hours No Work/Life Balance No longer video company" (in 137 reviews)

  • "Upper management does not care about field level employees" (in 211 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (58)

    "Good place to work, that is working towards great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Denver, CO
    Current Employee - IT Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 5 years)

    Pros

    * Opportunities abound for technical jobs - engineering, IT, product, QA.
    * Company has formally (and publicly) stated new direction with road map towards future IoT endeavors.
    * Management is very transparent about their goals and objectives and offer frequent updates through all team meetings and other communications.
    * No layoffs to date despite the obvious decline in paid TV subscriptions, but this is endemic of the industry at large.

    Cons

    * Still a ways to go to shed negative legacy regarding employee trust, this primarily in the way agent call centers handled resources.
    * Short on holidays and barely above avg. in benefits.

    Advice to Management

    Continue to work on your people skills since in today's environment, employees are not retained by telling them to work hard and if they don't like it, leave. You'll end up with sub-par talent and in no way will you have the best team as you strive to. To be fair, I believe management has for the most part "gotten the message" and are working to improve the company's image and make it a great place to work.


  2. "Region Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Saint Louis, MO
    Current Employee - Regional Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 10 years)

    Pros

    Amazing opportunity for growth! I have been with Dish 16 years and started as a technician installing residential television service. I have had great leaders and some less than great, but our mission and vision is what keeps me excited about tomorrow.

    Cons

    There are some long hours, but anything worth doing is worth doing right!

    Advice to Management

    Keep developing leaders and seeking to improve the employee experience.

  3. "Senior Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH full-time

    Pros

    Good place to learn a lot of technologies

    Cons

    there is some space to improve insurance for employees


  4. "Its a good job, but defenatly has its drawbacks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Satellite Technician in Jackson, TN
    Current Employee - Satellite Technician in Jackson, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DISH full-time (More than 10 years)

    Pros

    Discount on services. Remote techs drive their vans home

    Cons

    Really pushing a sales side. Can be fired if you don't meet a minimum on sales. 4 day work week turns in to a forced 5 day week


  5. "Goog"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at DISH full-time

    Pros

    You gain lots of experience

    Cons

    A lot of favoritism, some supervisors care very little about fair production process

    Advice to Management

    Nothing that they will really care to change


  6. "DISH Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Englewood, CO
    Former Employee - Marketing Manager in Englewood, CO
    Approves of CEO

    I worked at DISH full-time (More than 10 years)

    Pros

    Entrepreneurial company, interesting challenging projects

    Cons

    It really depends on which department you are in to determine advancement and job satisfaction. That being said, daily badge report is belittling and unnecessary for a corporate office.


  7. "tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Independence, MO
    Former Employee - Field Service Technician in Independence, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DISH full-time (More than 5 years)

    Pros

    good pay, easy work, lots of overtime

    Cons

    was required to sell items during install. long hours, lots of driving. can be dispatched after time to get off.

    Advice to Management

    quit treating employees like an expendable asset

  8. "Not as bad as they say"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Marlton, NJ
    Current Employee - Technician in Marlton, NJ
    Recommends
    Positive Outlook

    I have been working at DISH full-time (More than a year)

    Pros

    Great work environment, lots of support

    Cons

    Some customers can be difficult. Sales is a big deal.

    Advice to Management

    Nothing. Keep doing what you’re doing!


  9. Helpful (2)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at DISH full-time (More than a year)

    Pros

    - Local team (if you find a good one)
    - You get to live in Denver
    - Ability to affect change
    - Exciting (though, uncertain) future
    - Decent pay to start

    Cons

    - Old school management
    - Strict hours
    - High turnover
    - Seems like the company is not willing to invest to keep their workforce, and that they acknowledge and accept their high employee churn


  10. "Operations Manager III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of opportunity for advancement

    Cons

    Unique culture that won't work for everyone

    Advice to Management

    Keep growing