Management could careless about the techs - FSS IV DISH Employee Review

1.0
Aug 19, 2012
Recommend
CEO approval
Business Outlook

Pros

The only pro I can think of is I get a check from them every other week which always clears.

Cons

The management at the Tigard, OR location could careless about helping the techs. If you are having an issue at a job site don't call management because it's a waste of time! Either they don't know how to help because they haven't worked in the field for so long or they are to busy doing "safety checks". Safety checks consist of, atleast with my manager, handing me a stack of papers to sign and my manager then saying he will fill it out later and then driving off. The Installation Manager at our shop has no people skills whatsoever. He constantly curses at techs in the shop and treats new hires like crap. I reported this to HR in the past, but nothing was ever done. He is a arrogant piece of crap. A tech in our shop who was fired about six months ago was let go because his CSAT score, which is a customer survey that every customer must take after the tech leaves there home, was lower than what they thought it should be. Management wants you to average a 9.75 on your CSAT. He got fired because he was averaging a 9.6!!! His other numbers were good and he had been working for Dish for almost 5 years! Long story short, Dish Network will lie and stab you in the back as soon as they get a chance!

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5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary and team atmosphere

Cons

A lot of travel to accounts

avatar
DISH Response
7mo
It's wonderful to hear that you've experienced the positive aspects of our company, particularly noting the competitive salary and the strong team atmosphere we strive to foster. We truly appreciate you sharing your perspective. We also recognize your feedback regarding the significant travel requirements to accounts. We understand that extensive travel can impact work-life balance, and we are continuously looking at ways to optimize our account management strategies and leverage technology to potentially mitigate the need for constant travel where possible. Your comments are invaluable as we work to improve the employee experience. We are dedicated to ensuring a positive and productive environment for everyone on our team.
1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
avatar
DISH Response
2w
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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