Could have been good, but this company earns its bad publicity. - Inside Sales Representative DISH Employee Review

1.0
Sep 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Co-workers are fantastic Trainers are wonderful Easy to get hired Getting Hired here is very easy. When you go to the training classes that is the best time spent here. The instructors are 100% professionals and the best people at DISH. I have never met a greater group of mentors before. People you meet and work with are very nice

Cons

Health benefits are awful, high co pays Toxic work environment, lack of professionalism and rampant favoritism Work and life balance is gone, forget family time or a life. Leads with the exception of a few are totally not fit for leadership, very unprofessional, petty, and poor managers The bad press DISH gets is well deserved. All the reviews here have nuggets of truth in them, all of them Nothing in training can prepare you for the idiots that call in and want service and you cannot sell to them either because they have no socials, credit, debit, or even bank accounts. The close rates on are around 28% to 30% but you have current customers, 3rd floor residents, and others you cannot close out. It is frustrating having to pitch for 15 to 30 minutes and then people have no way to pay, "make every call a sale" really? That is not happening. The marketing department are THE even bigger idiots with misleading ads they are sending out encouraging this. "$19.99" "Up To 6 Rooms Free" "29.99" The work is hard as it is but if you get stuck with an incompetent and inept lead it is much worse. There are some great ones but overall most are not. Some leave the building and are never around, are very poor managers that could never make it at a real management job anywhere else, play favorites with some of their own team members, and are just making the environment toxic with mind games and petty grudges. This is only good for a temporary job as most everyone is looking while they are here to bail out.

Explore other reviews about DISH

5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary and team atmosphere

Cons

A lot of travel to accounts

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DISH Response
7mo
It's wonderful to hear that you've experienced the positive aspects of our company, particularly noting the competitive salary and the strong team atmosphere we strive to foster. We truly appreciate you sharing your perspective. We also recognize your feedback regarding the significant travel requirements to accounts. We understand that extensive travel can impact work-life balance, and we are continuously looking at ways to optimize our account management strategies and leverage technology to potentially mitigate the need for constant travel where possible. Your comments are invaluable as we work to improve the employee experience. We are dedicated to ensuring a positive and productive environment for everyone on our team.
1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
2w
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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