Current fss 4 - FSS IV DISH Employee Review

5.0
Sep 23, 2012
Recommend
CEO approval
Business Outlook

Pros

At my work place we are all like family. I love all my fellow employees and interacting with my customers.

Cons

I wish the benefits were better. My insurance for what i do is horrible. I love my company an don't want to down it in the least but I just wished I had a better health plan. I go in customers houses that are filthy and sometimes the customers are even sick. Yes granted if we get hurt on the job the company will pay for all the cost but I cannot go to my fan and say I may have gotten sick at a customers house. I use my own insurance thy they provide for that which is 20% out of my pocket. I just wished it was better for what I do. I am extremely dedicated and never complain and sell $700 or more in dish smart home services a month and maintain all my numbers. I have been with the company almost 5 years and will continue to be there as long as they will let me. I just wish that for a muti billion dollar company i could atleast have $15 co-pays which I had at a previous company that while I was there celebrated that they had finally became a million dollar company. I also believe promotions from within would be great instead others off the street. I know lots of fellow employees that have applied for job and would be great in the role but were surpassed by others off the street that had no company loyalty and left or got fired shortly after getting the job in turn crushing the person who enternally applieds company spirit. One more complaint is I wish my IM and FSM actually seemed responsible. I've been here long enough that I remember the days that it was mandatory for FSM'S to stay until every tech got back. Since its been lifted at least in Nashville my IM and FSM are gone every day by 4 and are very hard to get ahold of. That's ridiculous considered the dangers we can potentially run into. Anyways that's my peace but I still love an support my company to the fullest.

Explore other reviews about DISH

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay was good. Very good commissions

Cons

High standards. Robotic at times. Very strict on following call flows and retaining customers.

1
avatar
DISH Response
6mo
It is wonderful to hear that you found the compensation structure and commission opportunities rewarding. We strive to be a great company for our team and are happy that resonated with you. Regarding the call flows and standards, we understand that maintaining high expectations for consistency can sometimes feel restrictive or repetitive. We appreciate your perspective as we continuously look for ways to balance our quality standards with a more dynamic employee experience.
3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Cons

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
avatar
DISH Response
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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