Pros
The people you work with are great
Cons
So your survey idea is a plan to fire the ones who complain, your managers telling good coaches to fire agents who speak bad about pay, treatment or any little bull. Our big manager has the mentality of "oh don't like it? To bad leave". What kind of a company is this? Corporate is a joke, they act like they care but they use the mangers and coaches as puppets, these coaches are good people and have to be manipulated by the big dogs to act just like them. Oh and I heard your upset I speak bad about dish world.. Yah I ain't happy and no one else is who deals with these calls. I'm doing more work for nothing, nada, zilch nothing extra and you laugh behind your desk getting your big salary in your small office in the corner. Our head guy in my call center doesn't appreciate us agents, we are his slaves to him, does he do anything for us? Nope, does he appreciate us or realize what kind of work we do and how we should truly be compensated? Nope. Our call center is the most important to dish and we get spitted on with constant changes, people getting fired left and right as "low performance" agents and whoever utters a word are out the door.
