The Worst Job I Ever Had - FSS III (Field Service Specialist) DISH Employee Review

1.0
Nov 24, 2012
Recommend
CEO approval
Business Outlook

Pros

1. 4 day work week 2. Set schedule 3. 401 K 4. Company provided vehicle 5. Company provided tools 6. Company provided uniform 7. Almost entirely unsupervised work day

Cons

1. Mandatory overtime (always notified without notice [at the end of your shift on the last day of your work week] making it difficult to impossible to make plans outside of work) 2. Mandatory sales (the first 4 years of my 41/2 year employment there were no sales) 3. Mandatory meetings 4. Long Hours 5. Ever-changing start time ( during my employment it went from 7am to 6:30am to 6am to 6:30am then some days were 6am and others were 6:30 then 6am again to 7am finally ending at 7:15am with Tues. and Thurs. being 6:30am) 6. Constant bombardment of ridiculous, counter-productive, and often conflicting procedures of every kind 7. A system of metrics in place to measure your productivity, trouble call rate, broadband connectivity, customer satisfaction (phone survey [with 0 being satisfied and everything else being dissatisfied?]) and sales 8. Constant Harassment about sales ( they would ask after every job for us to text whether or not a sale was made and to give a reason why if the customer wasn't interested) even after your quota was met 9. Ever-changing diagram for van inventory placement (often being counter-productive and obtrusive) 10. Shared vans 11. Tools have to be turned in nightly as does the van including the van keys 12. Complete incompatibility from one branch of this overly complicated company to the next 13. Nonexistent quitting time ( you're done when the job/ jobs are [I was out till 2am once and frequently out till 9pm-11pm]) 14. Expected to foot and climb a 32' fiberglass ladder alone on all terrain and in all weather, day or night 15. Expected to dismount ladders (up to 40') on to roofs of varying pitch and sturdiness 16. Micro managed in every sense of the word

Explore other reviews about DISH

5.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

You can make six figures

Cons

High turnover in employees and management

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DISH Response
6mo
It is excellent to hear that you recognize the significant earning potential and that you find the commission structure to be good. We are committed to providing a compensation structure that highly rewards performance. We acknowledge your observation regarding turnover within both our employee and management ranks. We recognize the importance of stability and are actively investing in programs to enhance employee engagement, development, and retention at all levels of the organization. Thank you for providing your valuable perspective.
3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Cons

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
avatar
DISH Response
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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