An evolving company that is headed toward success! - Advanced Tech Support DISH Employee Review

4.0
Jul 28, 2013
Recommend
CEO approval
Business Outlook

Pros

The question is what do u expect from your work? Most of us work because we have to support ourselves... our families... Yes, it's the green dollar bills that we need. On the contrary, when you are good at what you do, you also expect that good options will be there to grow and be successful... you expect respect from others, timely & appropriate considerations from the upper managements when you've shone on your field. I've been working with Dish Network over a year now. I must say I really had some negative information/ideas about the company before I joined... I was amazed to experience the depths of friendliness from everyone at the office, availability of opportunities at every level, and the surprise counselings readily available from higher management staffs whenever its needed. Honestly, things are not how some websites tell you how they are... If you are willing to work responsibly, be punctual, and have a desire to grow with the company - Dish Network is the place to be.

Cons

Even though the 401k is great health benefits should be a little more dependable. Eyes and Dentals are great. But the overall package needs to be more lucrative.

Explore other reviews about DISH

5.0
Mar 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people, great culture. Great music. Cafeteria in call center.

Cons

Withholding calls based on weekly performance. Favoritism. Undesirable shifts.

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DISH Response
2y
Thanks for your feedback. We're glad you appreciate our company's positive aspects. We understand the challenges you've faced and believe in fair and transparent operations. DISH is always working to improve the employee experience. Contact HR through Ask Barista in OKTA or anonymously report via DARA if you have more concerns or suggestions. Thanks for your commitment to DISH.
1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
1w
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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