Pros
The job is easy and most people could probably do it. The people we work worth for the most part make the task of listening to the constant screaming during the day much easier. the benefits are pretty good and the pay is higher than you can get in our small town in Virginia.
Cons
One of my biggest beefs with our call center is the leadership. I have a huge problem with people (especially managers and supervisors) being extremely rude and anything but helpful. they make the job seem like an uphill battle. One supervisor in particular I knew I could lean on when I needed help recently got walked out. He was the most positive person in that building. You could bet you would hear a quote for a pick me up. You knew that when you asked him for help he would be there. The complete just disappointment in this man being out of that building makes it just that much harder to make through the day. So I have to ask myself if they can walk out Eric, why would I ever feel like my job is safe? THATS the problem! none of us can feel like our job is safe. to walk out a 9 year employee with no second thought???
