Field Service Technician - Field Service Technician II DISH Employee Review

1.0
Jun 19, 2015
Recommend
CEO approval
Business Outlook

Pros

The only pro about working there is you can say "hey at least I have a job".

Cons

So most these reviews so mandatory over time. You make on national average $15 so I dont see how you can survive on forty hours a week with that. I took all the OVT I could get and yes it sucked sometimes but it wasn't that frequent. Be prepared, they only care about sales. You sign up to be a technician but they can care less whether you spent six hours at one job long as you sold something. Don't sell that day or two days in a row expect a phone call. They will harass the hell out of you about that. The monthly quota when I started in 2013 was $150 a month and went to $700 a month! Some months I did good, sometimes I didn't. Not my fault people didn't want to buy. I brought our merchandise in every job. On my days off I would get several phone calls until I answered to talk about my lack of sales. One of the worse things about Dish is the metric systems for technicians. Every time a vast majority of techs hit goals and get bonuses they will change the metric system the next quarter, so yea, they can change it 4 times a year. The metrics simply are not fair. Customers order the Hopper and they dont have internet you are penalized. Someone missing a TV at the install and you TAGGED the account, still goes against you. They say they will reevaluate , but they don't. Customer tells you to put it on the roof and calls up three days later says he didn't tell you do that, guess what. They get a whole new roof. You are allowed a damage claim fund which is about $4000 a year. Small house, new shingles will eat about half of that. Leave a rut in the yard because there is snow and they didn't clear the driveway, thats about $1000. The absolutely worse part about working there is you work in any and all conditions. any where from -15 below to 115 degrees. Management will tell you to do something that might be border line legal to say OSHA's regulations, but they will not go to bat for you to save their life. The benefits are some of the worse in the country. Worthless as all hell. Just remember when you apply and shake your new supervisors hand, you are looking at the next Lex Luther.

Explore other reviews about DISH

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

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DISH Response
3mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Cons

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
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DISH Response
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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