If you don't get promoted in the first year you need to quit. - Advanced Technical Support and Dishnet Satellite Representative DISH Employee Review

2.0
Oct 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun and friendly co-workers. You have the opportunity to only work 39 hours for two weeks and still make more then if you worked a full 80 hours. This is only if you never go to advance tech support.

Cons

In the Riverfront call center in Littleton Co they have a poster saying how to move up in the company. It is Customer support 1 then 2, "bulling and moderate tech support, then advance tech support, and then supervisor. This is a lie. In the last 3 years I have worked there they have only promoted the cs1 or 2 to that position with them being out of high school and only working there for less then a year. Most of the advance tech workers stay there with little to no recognition. We are labeled that we have bad attitudes. This is only because we do twice the work and know more about the business and working dish and never get promoted. I wanted Dish to be a place that I could have a career. That was all tossed away when I became advance tech. Most of my old coworkes have quit and gone to Comcast. Better pay and once they have got you they know you will not go anywhere because of the terrible treatment at Dish and pay. Management only knows how to look at numbers, but have no idea on what the numbers means.

Explore other reviews about DISH

5.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

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DISH Response
4mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Cons

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
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DISH Response
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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